SAP Fiori is a modern user interface (UI) design system that gives users a consistent, simple experience across SAP applications. It’s at the heart of SAP’s user experience strategy, whether on desktop, tablet, or phone.
Automation plays a key role in maximizing Fiori’s impact. In fact, many routine tasks in SAP Fiori apps can be automated right out of the box, without needing additional SAP extensions or add-ons.
Our goal is to help you take full advantage of Fiori by automating repetitive actions, integrating Fiori with other systems, and even enhancing apps with AI for a smarter UI experience.
Robotic Process Automation in SAP Fiori
SAP Fiori makes SAP more user-friendly – and with Robotic Process Automation (RPA) we can make it even more efficient by removing the need for user interaction in repetitive scenarios.
RPA is a platform-independent technology that frees up your personnel by automating repetitive, rules-based activities (for example, routine data entry or transactional steps in finance).
One big benefit of RPA is its relatively quick and low-cost implementation. Our bots can be configured to navigate Fiori apps just like a human would – clicking buttons, entering information, and reading results – but they do it tirelessly, error-free, and much faster.
EXAMPLE USE CASE: if your finance team uses a Fiori app to post journal entries or approve expenses, an RPA bot can handle the mundane postings overnight, so employees come in each morning to a set of completed tasks ready for review. This not only saves time but ensures process consistency.
Even if you’re a smaller business with a lean team, RPA on Fiori can act like an extra pair of hands, taking care of the grunt work so your staff can focus on exceptions and analysis.
And for enterprises with large volumes in Fiori-based processes (such as thousands of travel expense approvals or purchase requisitions), RPA scales to handle that load without requiring proportional headcount increases.
Simply put, by combining Fiori’s great user experience with RPA’s workforce, you get the best of both worlds – a slick interface for when people need to intervene, and a digital workforce handling the rest in the background.
Accelerating Fiori App Development and Integration
SAP Fiori is a platform that continues to grow, with new apps and updates released by SAP regularly. Beyond the standard apps, many companies want custom Fiori apps to address their unique processes.
We can accelerate this through tools like IQX Fiori AppBuilder – which helps rapidly create tailored Fiori applications – and by using modern web frameworks (React, Angular, etc.) for extending Fiori capabilities.
What does this mean for you?
Faster development of the exact features your business needs, and the ability to adapt UIs on the fly as your processes evolve. Furthermore, we don’t see Fiori in isolation: we can integrate your Fiori apps with external systems via secure APIs.
EXAMPLE USE CASE: if your users need to see data from a non-SAP system (like a CRM or a third-party service) within a Fiori app, we’ll set up that integration so the Fiori UI pulls in that information in real time. By doing so, Fiori can become a one-stop cockpit for your employees – they get everything they need in one place, without juggling multiple applications.
Integration might involve connecting an OData service from SAP to an external REST API or vice versa, but our team handles the technical complexity. The end result is a unified, user-friendly interface that ties together multiple back-end systems.
This level of integration is especially valuable for smaller businesses that rely on a few cloud apps alongside SAP – we can embed those into a Fiori dashboard so it feels like a single system. And for enterprises, it means your SAP and non-SAP enterprise software all deliver information through a consistent Fiori user layer, greatly simplifying training and daily work.
Intelligent Fiori: AI-Driven User Experience
The next evolution of user experience is here: weaving artificial intelligence into your Fiori applications to create proactive, smart interactions. We leverage AI to enhance Fiori-driven workflows in several ways.
One example is intelligent data entry assistance – using machine learning to predict or suggest field values.
EXAMPLE USE CASE: If a user is filling a form in a Fiori app (say creating a new sales order), an AI could analyze past orders and suggest likely entries (such as the probable shipping method or appropriate discounts), speeding up the process and reducing errors.
EXAMPLE USE CASE: another powerful addition is integrating conversational AI or chatbots into Fiori. Imagine an employee needing to pull a report or update an entry – instead of navigating through menus, they could ask a digital assistant within the Fiori launchpad (“Show me sales for client X last quarter”) and get an immediate answer or have the bot prepare the report. We can implement such solutions using SAP’s AI services or other platforms, seamlessly embedding them into your Fiori interface.
EXAMPLE USE CASE: AI can also help on the backend of Fiori apps: for instance, analyzing user behavior to spot UX bottlenecks – maybe the AI observes that users often hesitate on a certain screen, indicating a confusing step, which we can then improve.
For large organizations, these AI enhancements mean Fiori apps that not only execute transactions but also provide insights and guidance (think of it as Fiori becoming an active advisor to your users).
For smaller businesses, AI features in Fiori apps can level the playing field – offering advanced capabilities like natural language queries or smart autofill that make a small team as productive as a larger one.
Our approach is always to align with your needs: we can start with simple AI additions (like auto-classifying incoming service tickets through a Fiori app dashboard) and grow into more sophisticated ones over time. The result is a Fiori experience that’s not just user-friendly, but user-smart – applications that anticipate needs, learn from interactions, and delight users with their responsiveness.
With SAP Fiori and intelligent automation combined, you can deliver a truly modern experience to your workforce. Dynamic, engaging, and powerful – that’s how your business applications will feel. We help you amaze users and streamline work at the same time, whether they’re in the office or on the go. Ready to bring your SAP Fiori apps to the next level with RPA, integration, and AI? Contact us to explore how we can make it happen.